Optional Managed Services
Monitoring & Rebooting
If you’ve got a dedicated hosting service, 24x7x365 monitoring is mandatory. You should know if the different processes are running correctly and whether there’s any problem with any of them. Yet, it’s an incredibly hard and time–devouring procedure. This is why we propose that we perform this job on your behalf. Our Optional Managed Services solution includes an exclusive monitoring device, which will keep constant track of each of the services running on your dedicated hosting service to ascertain if everything is okay. And if there is ever any problem, it will immediately notify our sysadmins.
In case you work with mission–critical data, it’s crucial to keep a backup of everything, especially when it’s your business data. That is why we provide you with a 50 GB off–server backup storage space with our Optional Managed Services solution. You’ll be able to save all the critical data on a special backup server with RAID hard disk drives that belongs to the same network. This will make the backup process faster than the blink of an eye. And our skillful system administrators can help you configure an automated system that will back up everything without you being required to lift a finger.
Installation & Troubleshooting
If there’s a special service or software application that you want to install on your server, but you do not know how to get it done, or if you have chronic problems setting up everything yourself, we offer you a solution. Our Optional Managed Services package covers installation and troubleshooting procedures, which means that you will enjoy the complete and undivided attention of our sysadmins for thirty minutes – more than enough time for them to identify the problem at hand and make things right. You can also use that time to request them to assist you with any other server–related issues you are having.