A 99.9% Server Uptime
The primary advantage of setting up your very own cloud hosting platform is that you don’t need to worry about compatibility – you design a special set of software tools in such a manner so as to be compatible with a specific set of hardware parts. The result is something significantly more steady and dependable, as there are much less potential risks of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware parts in addition to a heavily modified version of Security–Enhanced Linux in order to set up an absolutely secure environment for all your sites.
That is the reason why, with each of our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s essential that you also build your own network architecture. Because of this, we built a custom–configured internal network in each one of our datacenter facilities. Based on top–notch Juniper switches and routers, our internal network allows for astoundingly fast data transmission rates and is completely redundant.
In this way, you can enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, no matter which hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at risk, you cannot feel truly secure. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you have to use an even more powerful hosting solution, such as a Linux VPS web hosting or even a dedicated hosting services – you’ll receive a full refund, without any secret costs or reimbursement charges.
24/7 Technical Support
We have punctiliously chosen each single member of our 24x7 support department to ensure that we can offer the very best customer care service you can possibly get. Each of our techs has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they’re available to you 24x7x365 – you’ll be able to get in touch with them at any moment and they’ll reply ASAP.
Their average response time is well under twenty minutes, whilst with other hosting distributors you are forced to wait for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in less than 1 hour.