Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is taught to rapidly take care of all our Linux cloud hosting customers’ queries and help requests. Through our ticket system, it’s possible to share your issue and a support crew representative is going to go back to to you in less than max 60 minutes. In reality, practice has shown us that the typical response time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our crew of employees is going to be on–line for you 24x7x365 to react to all of your enquiries and to sort out any problem that you might have. You will be able to open a help support ticket from your Hosting Control Panel or send us an e–mail anytime. In addition, on working days, you can easily give us a call or take advantage of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guidance while operating within the Control Panel, you could always simply click the Help key and pick your question in the listing of content articles that will appear. We have also turned lots of the content articles into videos. The collection of video lessons will load if you select the Videos press button present in the top right angle.