Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section included in Plus100 Hosting’s Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could possibly run into, they are contributed by our support team of practiced techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a collection of instructional video tutorials that detailedly show how to deal with a typical problem connected to your Linux cloud hosting account. You can find the educational video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer service and a 1–hour ticket response guarantee. Our competent technical support engineers will be online for you around the clock to attend to your enquiries and to solve any problem that you may have. Simply submit a technical support ticket from the Help section and we will get back to you quicker than you can say Jack Robinson.