1 hour ticket response
Quick assistance is our leading objective and that is the reason why we’ve got a team of knowledgeable tech support engineers who will be happy to provide a fast solution to any question that you may have. Just post your trouble ticket from your Hosting Control Panel and we’ll respond within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute customer support ticket response time.
A Top–Quality Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud hosting field and the majority of them have worked for us for at least 5 years. They are all ready to reply to all your requests in the most professional way possible.
A User–Friendly Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick tips on how you can use our hosting services. You can get the answers to your inquiries in the F.A.Q. archive, find more details in the web hosting account management articles or watch the instructional video tutorials.