Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our technical assistance team is available round–the–clock to reply to all of your help needs. Every single ticket you send out to us shall be answered within no more than sixty minutes. If your problem demands assistance from an administrator, we will forward the ticket to the person in charge and will inform you that the problem is being resolved.

  • Top quality support service

  • Top–quality Client Support Service

  • We will offer you around the clock technical help and support via a turbo–fast ticket system incorporated into your Control Panel. You can e mail us whenever you want about any of the software packages that come pre–installed on your virtual server, this includes the desired Linux distribution, the server admin panel and our custom created Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Hosting Control Panel that is provided without charge in your virtual server, you can discover an interesting Help section, containing everything you need to know about managing your web–sites and applications. We have incorporated a wide range of how–to articles and video courses that present the essential web site administration tasks in an easy to read form.