One of the typical reasons to get a server of your own is the fact that you shall have comprehensive control over the software environment and you could install anything you would like. This will allow you to run applications which need certain software to be present on the server, which isn't possible with a shared web hosting server where you can install software only inside the account, but not on a root level. If you aren't very experienced with this sort of matters, nevertheless, you could come across difficulties due to the fact that managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators will be able to deal with different tasks that should be done or can resolve many issues that you could come across.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server plans which we offer and you can add it either during the signup or at any time later using your billing Control Panel. It includes one hour of custom work on your server, so our administrators will be able to help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in case it does not work efficiently, so you will not have to waste time to determine what is wrong since they can assist you in a very quick and expert way. Since this is a one-time upgrade, you could get it just when you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful if you can't do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any one of the dedicated hosting services we offer at any time that you need it. In case you need some custom work from our admins right after your server is ready, you'll be able to acquire the upgrade during the server signup procedure, or when you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your hosting server, so if you face any problems to install a third-party software or some program gives errors and does not work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in the event that you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.